Community Management 101

For HQ Admins


This course designed for Administrators who use the Bevy platform to manage chapters and to activate their events-driven community.

Estimated Time: 60 min

After completing this course, you'll be able to:


COMMUNITY MANAGEMENT
  • Define the main components within the Bevy Admin Dashboard: Community Homepage, Regions, Chapters, Events.
  • Modify Homepage settings, and describe uses cases for Sliders and Marking Promotions.
  • List ways to classify Regions, and identify where those classifications are viewable on your Community Homepage.
  • Define the role of the Chapter Organizer / Team, and describe the process for granting them access to the chapter-level tools in the Bevy Dashboard.
  • Summarize the process for creating event type defaults and provide scenarios for the various settings (e.g., panelists, sponsor tiers, ticketing, etc.).
CHAPTER MANAGEMENT
  • Explain the options for adding members to a chapter, removing members from a chapter or site, and resetting member passwords.
  • Modify Chapter page settings, and identify where each of these options are viewable on the page: About text, logo, banner, video, sponsors, and partners.
  • Schedule a new event with at least one ticket type, and summarize the options for the event wrap up.
  • Describe the Bevy Virtual event experience from a host perspective.
COMMUNICATION & ENGAGEMENT
  • Understand the importance of using chapter newsletters for member engagement.
  • Differentiate between automated and system emails, and explain the purpose of dynamic tags.
  • Identify data points for analyzing chapter and member activity.